The nominated person within a food business who manages a recall, coordinating the removal of unsafe food from sale.
Any business that manufactures, imports or wholesales food should have a documented recall plan with a nominated coordinator, as expected under the FSANZ recall system.
They activate the recall plan, identify the affected product and batches using traceability records, and notify FSANZ and the relevant state or territory authority.
A recall removes unsafe food from the supply chain and may include consumers, while a withdrawal removes food from sale for reasons that are not a safety risk, such as a labelling issue.
Yes. Businesses are encouraged to run a mock recall periodically so the coordinator and staff can confirm the plan works and traceability records are adequate.
FSANZ, the relevant state or territory food agency, and the business's customers and distributors, plus consumers directly for a consumer-level recall.