Food safety software pricing for Australian hospitality: Starter $29, Professional $49, Enterprise $39 per venue/month. 14-day free trial, no lock-in.
Yes. Every plan starts with a 14-day free trial, full access to your chosen plan, and setup takes about 10 minutes. If it isn't the right fit, simply stop using it before the trial ends.
No. It's one flat rate per venue with no per-user fees and no per-sensor charges, because there are no sensors. Starter includes up to 10 users per venue, and Professional and Enterprise include unlimited users, so your whole team can log checks at no extra cost.
You pay per physical venue location. Run 3 restaurants and you pay 3× the venue price, with no per-user charges on top. The Enterprise plan is $39/venue/month and requires a minimum of 10 venues, with a dedicated account manager and custom onboarding included.
Every plan includes the core daily check modules, temperature monitoring, cleaning records, delivery verification, PEAL allergen compliance, waste & expiry tracking, customer allergen QR codes, corrective actions and council-ready audit reports. Professional and Enterprise add multi-venue dashboards, team certification tracking, training modules, recurring audit scheduling and advanced analytics. No hardware or sensors are needed on any plan.
Absolutely. You can upgrade or downgrade at any time. Changes take effect at the start of your next billing cycle, and we prorate any differences.
Yes. FoodSafety HQ is month-to-month with no lock-in contracts. Cancel anytime and your data remains accessible for 90 days. Annual plans can be cancelled at the end of the billing period.
FoodSafety HQ is built to align with the FSANZ Food Standards Code, including Standard 3.2.2A (Category 1 and Category 2 businesses) and PEAL allergen labelling under Standard 1.2.3. Check templates, temperature ranges and report formats are designed around what Australian council inspectors expect to see. It organises and stores your evidence, it doesn't replace your Food Safety Supervisor or professional advice.
Yes. PEAL (Plain English Allergen Labelling) compliance tools are included in every plan at no extra cost, covering all 14 FSANZ allergens with an allergen matrix. Professional and Enterprise additionally include substitution rules management and staff allergen response scripts.
Most venues are up and running in about 10 minutes. Add your venue details, invite your team, and start logging checks on their phones straight away, no sensors to install, no complex configuration and no IT support needed.