How to manage check items in FoodSafety HQ: add, rename, remove and set the frequency and temperature limits for the tasks behind your daily temperature, cleaning and delivery checks.
To manage your checks, open the venue's check-item settings, then add, rename, remove or reschedule the individual items that make up your temperature, cleaning and delivery checks. Well-configured check items mean your daily checklist and compliance gauge reflect exactly what your venue needs — nothing missing, nothing irrelevant. What a check item is A check item is a single thing you monitor — "Cool room", "Display fridge", "Benchtops", "Vehicle condition". Each belongs to a check type (temperature, cleaning or delivery), has a frequency, and (for temperature) a safe range. Adding and editing items Open the venue's check items settings. Add a new item and choose its check type, or edit an existing one. Set the frequency (how often it's due) and, for temperature items, the safe range . Save — the item now appears in the daily checklist and counts toward the compliance gauge. Set frequencies to match reality Frequency drives the "pending today" count. Set fridges to twice daily if that's your routine, cleaning tasks daily, and deep cleans weekly or monthly. Over-scheduling creates noise; under-scheduling leaves gaps — match it to how your venue actually runs. Removing items Remove items you don't use so the checklist stays focused. Historical records for a removed item remain in your reports, so your audit trail is preserved. Frequently asked questions Can I create custom check items? Yes. Beyond the defaults, you can add items for any equipment or task specific to your venue, assign them a check type and frequency, and set temperature ranges where relevant. How do temperature limits work? Each temperature item has a safe range you set. When a recorded reading falls outside it, the check fails and a corrective action is raised automatically. As a guide, cold food is 5°C or below, hot food 60°C or above. What happens to records if I delete a check item? Removing an item stops it appearing in future checklists, but the readings you already recorded for it stay in your history and reports, so nothing is lost from your audit trail. Does check frequency affect my compliance score? Yes. Frequency determines how many checks are "due" each day, which drives the compliance gauge and the pending count. Set it to what your venue genuinely needs so the score is meaningful.