How to handle raw chicken safely in Australia: why not to wash it, separating raw from ready-to-eat food, storing at 5°C, and cooking poultry to 75°C to kill…
Raw chicken is one of the highest-risk foods in any kitchen because it commonly carries Campylobacter and sometimes Salmonella. Handle it safely by never washing it, keeping it separate from ready-to-eat food, storing it cold at 5°C or below on the bottom shelf, and cooking it right through to a core temperature of 75°C. Confirm the exact requirements in your food safety program and with your state or territory food regulator. Key takeaways: Raw poultry is a leading source of Campylobacter and Salmonella food poisoning in Australia, so treat it as high-risk at every step.. Do not wash raw chicken — rinsing does not remove bacteria and splashes contaminated water onto surrounding surfaces.. Keep raw chicken separate from ready-to-eat food using dedicated boards, colour-coded equipment and bottom-shelf storage at 5°C or below.. Cook chicken right through to a core temperature of 75°C (or a documented equivalent) — never serve poultry pink or rely on colour alone.. Wash and sanitise hands, boards, knives and surfaces after any contact with raw chicken, and confirm specifics with your food safety program and regulator.. Why raw chicken is so high-risk Raw poultry is one of the most hazardous foods handled in commercial and home kitchens because a large proportion of raw chicken carries Campylobacter, and some carries Salmonella. Both are leading causes of foodborne illness in Australia. The bacteria live on the surface and in the juices of raw meat, and only a small number of Campylobacter cells can make someone sick. Symptoms typically include diarrhoea (sometimes bloody), abdominal cramps, fever and nausea, and can be severe for young children, older people, pregnant women and anyone with a weakened immune system. Because you cannot see, smell or taste these bacteria, safe handling has to be built into every step from delivery to service. Campylobacter and Salmonella are commonly present on raw chicken and are invisible to the senses. Very low doses of Campylobacter can cause illness, so cross-contamination is a real risk. Vulnerable groups — children, the elderly, pregnant women, immunocompromised people — can become seriously unwell. Never wash raw chicken One of the most important messages from FSANZ and state food authorities is simple: do not wash or rinse raw chicken before cooking. Washing does not remove or kill bacteria — only thorough cooking does that. What washing actually does is splash contaminated water, and the bacteria in it, onto your hands, clothing, taps, utensils and nearby ready-to-eat food, with droplets able to spread across surrounding surfaces around the sink. This spreads Campylobacter and Salmonella around the kitchen rather than removing them. Take chicken straight from its packaging to the pan, tray or board, and clean up any drips immediately. Cooking to 75°C destroys the bacteria — rinsing does not. Washing spreads contaminated droplets across surfaces and nearby food. Pat-drying with paper towel (then binning it and washing hands) is fine; rinsing under the tap is not. Keep raw chicken separate from everything ready-to-eat Cross-contamination — bacteria moving from raw chicken to food that will not be cooked again — is the main way raw poultry causes illness. Keep raw chicken physically separated from salads, cooked food, bread, fruit and other ready-to-eat items at all times. Use dedicated, clearly identified equipment for raw poultry: in kitchens that use colour coding, red is commonly used for raw meat. Never let a board, knife, tong or plate that touched raw chicken touch cooked or ready-to-eat food without being thoroughly washed and sanitised first — a classic mistake is carrying cooked chicken back to the plate that held it raw. Use separate chopping boards and knives for raw poultry and ready-to-eat food. Never reuse the plate, tongs or marinade that held raw chicken on cooked food. Prepare ready-to-eat food first, or on a completely separate bench, before handling raw chicken. Store and transport raw chicken in sealed, leak-proof containers. Store raw chicken cold and low Raw chicken must be kept out of the temperature danger zone (5°C to 60°C), where bacteria multiply quickly. Keep it refrigerated at 5°C or below, or frozen. In the fridge, always store raw chicken on the bottom shelf in a sealed container so its juices cannot drip onto food below — this is the single most important rule of fridge organisation. Check and record fridge temperatures regularly. Use raw chicken within its use-by date and follow first-in, first-out (FIFO) stock rotation. If you receive chicken as a delivery, check it is at 5°C or below on arrival and refrigerate it promptly. Refrigerate at 5°C or below; keep frozen chicken frozen until you need it. Always place raw chicken on the bottom shelf, sealed, below ready-to-eat food. Observe use-by dates — never use poultry past its use-by date. Apply FIFO so older stock is used first, and record fridge temperatures. Thaw frozen chicken safely Frozen chicken should be thawed in a way that keeps it out of the danger zone. The safest method is in the fridge at 5°C or below, in a container on the bottom shelf to catch drips — allow enough time, as large pieces can take a day or more. Do not thaw chicken on the bench at room temperature, because the outside warms into the danger zone long before the centre defrosts. If you need to speed things up, you can thaw in a microwave and cook immediately, or under cold running water in sealed packaging where your procedures allow. Cook chicken as soon as practical after thawing and never refreeze thawed raw chicken. Thaw in the fridge (5°C or below) in a drip-proof container — the safest method. Never thaw raw chicken on the bench at room temperature. Ensure it is fully thawed before cooking so the centre reaches 75°C. Do not refreeze raw chicken once it has thawed. Cook chicken thoroughly to 75°C Cooking is the step that actually destroys Campylobacter and Salmonella, so chicken must alway
How to handle raw chicken safely, step by step
Keep raw chicken at 5°C or below on the bottom shelf in a sealed container, or frozen. Check delivery temperatures and use within the use-by date.
Defrost in the fridge in a drip-proof container, not on the bench. Make sure it is fully thawed so the centre can reach 75°C when cooked.
Use dedicated boards, knives and utensils for raw poultry (red where colour coding is used). Prepare ready-to-eat food first or on a separate bench.
Take chicken straight from the pack to the pan or board — do not rinse it. Pat dry with paper towel if needed, then bin the towel and wash your hands.
Cook until the core of the thickest part reaches 75°C on a clean, calibrated probe (or a documented equivalent). Never serve poultry pink.
Wash and dry your hands, then clean and sanitise every board, knife, bench, tap and utensil that touched raw chicken or its juices.
Frequently asked questions
Should I wash raw chicken before cooking it?
No. FSANZ and state food authorities advise against washing raw chicken. Rinsing does not remove or kill bacteria — only cooking to 75°C does that. Washing splashes contaminated water and bacteria across surrounding surfaces, spreading Campylobacter and Salmonella to your hands, taps and nearby ready-to-eat food. Take chicken straight from the pack to the pan or board instead.
What temperature should chicken be cooked to?
Cook chicken right through to a core temperature of 75°C, measured with a clean, calibrated probe thermometer in the thickest part, avoiding bone. Recognised time-and-temperature combinations, such as around 70°C held for about two minutes, can be equivalent if documented in your food safety program. Never serve poultry pink or rely on colour and clear juices alone as proof.
How should I store raw chicken in the fridge?
Keep raw chicken at 5°C or below in a sealed, leak-proof container on the bottom shelf, below all ready-to-eat food, so juices cannot drip onto anything. Use it within its use-by date and apply first-in, first-out stock rotation. Check and record fridge temperatures regularly, and refrigerate deliveries promptly after confirming they arrived at 5°C or below.
Can I thaw frozen chicken on the bench?
No. Thawing at room temperature lets the surface warm into the temperature danger zone (5°C to 60°C) while the centre is still frozen, allowing bacteria to multiply. Thaw chicken in the fridge in a drip-proof container on the bottom shelf, allowing plenty of time. If you need it faster, thaw in a microwave and cook immediately. Never refreeze thawed raw chicken.
How do I stop raw chicken contaminating other food?
Keep it physically separate from ready-to-eat food at every step. Use dedicated boards, knives and utensils for raw poultry (red where colour coding is used), store it sealed on the bottom shelf, and never reuse the plate, tongs or marinade that held it raw. Prepare ready-to-eat food first, then clean and sanitise all surfaces and equipment after handling chicken.
Is it safe to eat chicken that is a little pink?
No. Unlike whole cuts of beef or lamb, poultry must always be cooked right through because bacteria are present on the surface and in the juices. Pinkness near the bone can sometimes be harmless, but colour is not a reliable guide — the only way to be sure is a probe reading of 75°C in the thickest part. If in doubt, keep cooking and re-check.