Certification tracking software for food safety teams. Monitor expiry dates, get reminders before certificates lapse and keep audit-ready records of handlers.
Certification tracking software is a system that records, stores and monitors the food-safety qualifications your staff hold — such as Food Safety Supervisor certificates and food handler training records. It captures the issue date, expiry or renewal date, issuing body and a copy of each certificate, then alerts you before anything lapses. FoodSafety HQ is built specifically for Australian food businesses that need this evidence organised and audit-ready.
You can track any food-safety credential your team holds, including Food Safety Supervisor (FSS) certificates, food handler training records, allergen-awareness certificates and other relevant qualifications. The certificate-type field is flexible, so you can record whatever your venue, council or clients require and store the document alongside each record.
In many cases yes — Food Safety Supervisor certificates commonly have a renewal or expiry point after which a refresher is required. However, the exact validity period and renewal rules vary by state and territory, and sometimes by local council. You should confirm the requirements that apply to your business with your state or territory food regulator. Whatever your renewal date, FoodSafety HQ tracks it and reminds you before it passes.
There is no single national validity period that applies to every food-safety certificate. Validity depends on the certificate type and the rules in your state or territory, and in some cases the local council — in some jurisdictions an FSS certificate is valid for a set number of years before a refresher is needed, while other certificates may not carry a fixed expiry. Always check your state's current rules, and use the system to store whatever renewal date applies to each certificate.
Many food-service, catering and retail businesses that handle unpackaged, potentially hazardous food are expected to have a trained and certified Food Safety Supervisor reasonably available, under Standard 3.2.2A of the Food Standards Code. Whether it applies to your specific business, and the exact obligations, can vary by state, territory and council, so confirm with your local regulator. FoodSafety HQ helps by tracking your FSS certificates and their renewal dates per venue.
FoodSafety HQ automatically monitors every certificate's renewal date and sends alerts ahead of expiry, giving you lead time to book refresher training or arrange replacement coverage before a certificate lapses. This keeps your team continuously current rather than discovering an expired certificate during an inspection.
Yes. If you run multiple venues, you can see the certification status of every team member across all your sites, or focus on one venue at a time. This makes it easy to identify which locations have fully certified teams — including appropriate Food Safety Supervisor coverage — and which have gaps that need addressing.
Environmental health officers need to verify that food handlers are appropriately trained and, where required, that a Food Safety Supervisor is in place. A clear, organised digital record — with issue dates, expiry dates, issuing bodies and the attached certificates — is generally easier to produce and more reliable than paper copies. The specific documents an officer requests can vary, so keeping records complete and current is the best preparation.
Each certificate can be stored as an attached scan or photo alongside its structured details, so the evidence and the data stay together. If a staff member misplaces their copy or a manager leaves, the record remains with the business and can be retrieved whenever you need to prove current certification.
Training & Compliance is for creating and sending internal training modules to your staff and tracking their completion. Team Certifications is for tracking formal food-safety certificates issued by external providers — like Food Safety Supervisor certificates or food handler qualifications. Both modules work together to give you complete visibility over your team's competence and compliance.