Break down and store cardboard and packaging waste so it can't harbour pests or block walkways. Practical FSANZ-aligned steps for Australian food businesses.
Cardboard and packaging waste must be broken down flat, stored off the floor and away from food areas, and cleared regularly so it cannot shelter pests or block walkways and exits. Under the Australia New Zealand Food Standards Code, food premises must be kept free of pests and of rubbish that could attract them. Flatten boxes on arrival, keep bins covered, and remove waste before it piles up. Key takeaways: Flatten cardboard as soon as stock is unpacked - flat boxes give pests nowhere to hide and take up far less space.. Store waste off the ground, in lidded bins, in a designated area away from food, and keep walkways and exits clear.. Frequent removal denies pests shelter and a food source; match collection frequency to how fast waste builds up.. Build waste routines into shift checklists, train all staff, and keep cleaning and pest-monitoring records to support your food safety program.. Why cardboard and packaging waste is a food-safety risk Cardboard is one of the most common materials moving through a food business, and it is also one of the most attractive to pests. Boxes provide harbourage: cockroaches shelter in the corrugations, rodents nest in stacked piles, and the glue and food residue on packaging draw insects. The Food Standards Code requires food premises to be kept free of pests and of rubbish that could attract them. Beyond pests, loose cardboard and shrink wrap create physical hazards. Stacked boxes block walkways, fire exits and access to hand-washing stations, and they can topple onto staff or food. Damp cardboard also grows mould and can transfer dirt to food-contact surfaces if it is stored near preparation areas. Managing this waste well is therefore both a hygiene and a safety task. Standards 3.2.2 and 3.2.3 expect premises to have adequate space and facilities for storing and removing waste so it does not accumulate or contaminate food. Break packaging down as soon as it arrives The single most effective habit is to flatten cardboard the moment stock is unpacked. A flat box takes up a fraction of the space, cannot hold pockets of food debris, and gives pests nowhere to hide. Assign the task to whoever receives the delivery rather than leaving a growing pile by the back door. Separate materials as you go: clean, dry cardboard for recycling, soft plastics and shrink wrap into their own bag, and any packaging soiled with food into general waste. Polystyrene and foam boxes used for chilled seafood or produce should be emptied, wiped and dealt with promptly, as they hold moisture and odour. Do not store food still in its dirty outer transport packaging inside coolrooms or dry stores. Transfer stock to clean internal containers or cleaned shelving, and keep delivery cardboard out of food-storage and preparation areas entirely. Where and how to store waste before collection Designate a specific waste-holding area, ideally outside the main food areas, with a hard, sealed surface that can be cleaned and drained. Keep cardboard off the ground on a pallet or in a cage so it stays dry and air can circulate. Bins for general and food waste must have tight-fitting lids and be emptied before they overflow. Keep the external waste area tidy and, where possible, away from delivery points and doors, so pests attracted to rubbish are not drawn straight into the premises. Make sure the surrounding ground is free of spilled food and standing water, both of which attract pests and can breed flies. Clean bins and the storage area on a regular schedule, and sanitise where food residue is present. A written cleaning schedule under Standard 3.2.2 helps make sure the waste area is not forgotten. Keep walkways, exits and egress clear Cardboard and packaging must never be stored in a way that blocks walkways, doorways, fire exits or access to safety equipment. Piled boxes are a trip hazard and, in a fire, both a fuel source and an obstruction. This is a work-health-and-safety requirement as much as a food-safety one. Set a clear limit for how much waste can accumulate before it must be broken down or removed, and mark keep-clear zones around exits and electrical panels. Storing large volumes of cardboard indoors also increases fire load, so most businesses move it to a bin, baler or cage promptly. Check daily that back-of-house corridors and the path to hand basins remain unobstructed. Staff should treat a blocked walkway as an immediate problem to fix, not something to step around. The pest link: deny food, water and shelter Pest prevention rests on removing the three things pests need: food, water and shelter. Cardboard and packaging supply shelter directly and often carry food residue as well. Clearing waste frequently is one of the cheapest and most effective pest-control measures available. Inspect incoming cardboard for signs of pests before bringing it inside, as boxes can carry cockroach egg cases or stored-product insects from suppliers and warehouses. Avoid letting cardboard sit against walls where rodents run, and keep it out of the gaps under equipment. If you see droppings, gnaw marks, live insects or faeces around the waste area, act quickly and record it. Combine good waste habits with a pest-management program, sealed entry points and regular monitoring, as expected under the Food Standards Code. Recycling, collection and keeping records Most councils and commercial waste contractors offer separate cardboard and mixed-recycling collection, and separating clean cardboard reduces general-waste volume and cost. Flattened, dry cardboard is readily recyclable; greasy or contaminated cardboard usually is not and should go to general waste. Match your collection frequency to how fast waste builds up. A busy venue may need daily or several-times-weekly pick-ups, while a smaller site may manage with less. If waste consistently overflows between collections, increase the frequency or the number of bins rather than letting it pile up. Keep simple records of cleaning, pest monitoring and any waste-related incidents. These records support your food safety program and show an authorised officer that waste is being managed as the Code requires. Trade-waste and recycling services are arranged locally, so confirm the details with your local council or waste contractor. Build it into daily routines and training Waste management only works when it is a shared, repeated habit rather than an occasional clean-up. Build "flatten and clear cardboard" into opening, changeover and closing checklists so it happens every shift, regardless of who is on. Train all staff, including casuals, on where waste goes, how to break packaging down, and why it matters for pests and safety. A short induction and visible signage at the back door and waste area reinforce the routine. Make one person per shift responsible for checking that the waste area is tidy and bins are not overflowing. Review the system periodically. If cardboard keeps building up, walkways keep getting blocked, or pests keep appearing, treat that as a signal to change collection frequency, storage layout or how the task is staffed. Checklist: Cardboard flattened as soon as stock is unpacked. Waste sorted into cardboard, recycling, general and food streams. Bins have tight-fitting lids and are not overflowing. Cardboard stored off the ground and kept dry. Walkways, exits and hand basins clear of packaging. Waste area cleaned on a written schedule. No signs of pests around bins or cardboard. Collection frequency matches how fast waste builds up. Common mistakes: Leaving full or flattened boxes stacked by the back door for hours or overnight. Storing dirty transport cardboard inside coolrooms or near food prep. Letting bins overflow because collection is too infrequent. Blocking fire exits or walkways with stacked packaging. Keeping damp cardboard that grows mould or attracts pests. Forgetting the outdoor waste area in the cleaning schedule.
Handling a delivery of cardboard and packaging
Open boxes, remove all stock, and flatten each box immediately. Don't let full boxes sit by the door where they can hold debris and attract pests.
Separate clean cardboard, soft plastics and shrink wrap, foam boxes, and food-soiled packaging into their correct streams as you unpack.
Transfer food out of dirty outer transport packaging into clean internal containers or straight onto cleaned shelving. Keep delivery cardboard out of food areas.
Carry flattened cardboard to the designated outdoor cage or pallet, off the ground and dry. Place other waste in bins with tight-fitting lids.
Wipe up any spills at the receiving point and check the walkway back to the door is clear and unobstructed.
Remove waste or arrange collection before the holding area fills. Never let packaging block exits, walkways or hand basins.
Frequently asked questions
Do we have to flatten cardboard boxes?
There is no rule that names "flattening" specifically, but the Food Standards Code requires premises to be kept free of pests and rubbish accumulation. Flattening is the practical way to meet that: flat boxes hold no food debris, give pests no harbourage, and take up far less space, so it is strongly recommended as standard practice in every food business.
Can we store cardboard boxes inside the kitchen or coolroom?
Keep delivery and transport cardboard out of food-preparation and storage areas. Outer packaging is often dirty and can carry pests, moisture and mould into clean spaces. Transfer stock into clean internal containers or onto cleaned shelving on arrival, and take the cardboard to a designated waste area away from where food is handled.
How often should we remove packaging waste?
Often enough that it never overflows bins or blocks walkways; for a busy venue that may mean daily. Match collection frequency to how fast waste builds up. If cardboard and bins consistently pile up between pick-ups, increase the collection frequency or add bins rather than letting waste accumulate, because build-up attracts pests.
How does cardboard attract pests?
Cardboard provides shelter: cockroaches hide in the corrugations and rodents nest in stacked piles, while food residue and glue on packaging provide a food source. Damp cardboard also holds moisture. Removing waste frequently, keeping it off the ground and dry, and inspecting incoming boxes are simple, effective pest-control steps.
Where should outdoor bins and waste be kept?
Keep bins and cardboard in a designated area on a hard, cleanable, well-drained surface, ideally away from doors and delivery points so pests drawn to rubbish aren't led inside. Use tight-fitting lids, store cardboard off the ground and dry, and clean the area on a schedule. Confirm trade-waste and recycling services with your local council.