Subscription Plans & Pricing Guide

How FoodSafety HQ plans work FoodSafety HQ is sold as a monthly subscription with three tiers — Starter , Professional , and Enterprise . Each tier unlocks more venues, more team members, and more advanced compliance tools, so you only pay for what your operation actually needs. Every plan is built around the same core idea: your team logs food safety checks on any device, and the platform turns those logs into an audit-ready record. The differences between tiers come down to scale (how many sites and staff) and depth (which compliance modules are switched on). Every plan includes the live compliance dashboard — higher tiers add more venues, modules and reporting. What each tier is designed for Starter — a single site getting organised Starter suits one venue that wants to move off paper diaries. It covers the daily essentials: One venue with a small team Temperature, cleaning, and delivery checks Corrective action tracking so nothing gets missed Basic audit reports for your food safety records Email support Professional — multi-site and full compliance Professional is the most popular choice for growing groups that need allergen and training tools. It includes everything in Starter, plus: Multiple venues and a larger team PEAL compliance and allergen management Training modules, assessments, and staff certifications tracking Waste and expiry tracking Advanced audit reports you can export as PDF and CSV Priority support Enterprise — large groups and custom needs Enterprise is for larger operators who need scale and dedicated support. It includes everything in Professional, plus: Unlimited venues and team members A dedicated account manager and custom onboarding API access for integrating with your own systems A service level agreement (SLA) Tip: Pick your plan based on venue count first, then check the module list. It's usually the number of sites — not the number of staff — that decides which tier you need. How to choose the right plan Count your venues. A single site starts on Starter; multiple sites need Professional or Enterprise. List the modules you rely on. If you manage allergens (PEAL) or run staff training, you'll want Professional or above. Think about reporting. If auditors or head office expect exportable PDF and CSV reports, choose Professional or Enterprise. Check support needs. Larger groups that want a named contact and onboarding should look at Enterprise. Try before you buy New accounts begin with a free trial that unlocks the full feature set, so you can test the daily workflow with your real team before committing. For trial length and what happens when it ends, see the Billing & Payment FAQ . Changing plans later You're never locked in. You can upgrade or downgrade at any time from your account's Billing settings — see Managing Your Account Settings for the steps. Upgrades take effect straight away so you can start using the new features immediately. Not sure which tier fits? A quick way to decide: if you run one site and mostly need temperature, cleaning, and delivery logs, Starter is enough. The moment you add a second venue, or you need allergen and training records to satisfy an auditor, step up to Professional. Choose Enterprise when you're running a large group, want a named account manager, or need API access to connect FoodSafety HQ to your own systems. Remember that plans scale with you — there's no penalty for starting small. Many operators begin on Starter during their trial, then move up once their whole team is logging checks daily and they want the deeper compliance modules. See current pricing Plan limits and features are summarised above, but pricing can change over time. For the latest monthly and annual figures, always check the live pricing page . If you have more than a handful of venues or need a custom arrangement, contact our team for a tailored quote. For questions about trials, payment methods, upgrades, and cancellation, see the Billing & Payment FAQ .