How to Manage Multiple Venues

Why multi-venue management matters If you run more than one site, keeping food safety records consistent across every kitchen is a challenge. FoodSafety HQ lets you manage all of your venues from a single login. Each venue keeps its own check items , allergen matrix , and compliance history, while you get a consolidated view across every location. That means an owner or area manager can spot a failing fridge in one venue and an overdue corrective action in another without switching accounts. Switching venues and viewing consolidated compliance data across every site. How to add another venue Open Venues from the sidebar. Click Add Venue . Enter the venue name and address so it is easy to identify in reports and the selector. The system creates a set of default check items automatically, so the new site is ready to record temperatures, cleaning, and deliveries straight away. Review and customise those check items for this specific venue. Fridges, cool rooms, and hot-hold equipment differ site to site, so adjust the list and limits to match the kitchen. Tip: Name venues in a way staff recognise at a glance, for example "Cafe CBD" and "Restaurant Surry Hills", rather than internal codes. Clear names reduce the risk of a check being logged against the wrong site. Switching between venues Use the venue selector dropdown at the top of the sidebar to move between sites. When a single venue is selected, every screen (Daily Checks, allergens, corrective actions, and reports) shows data for that venue only. Staff working in one kitchen simply pick their site once and record their checks against it. Using the All Venues view Select All Venues in the same dropdown to see aggregated data across every location. This view is built for owners and area managers who need the big picture. When All Venues is selected: The dashboard shows combined compliance stats across all sites. Corrective actions from every venue are listed together, so nothing outstanding slips through. Audit reports can pull data from all venues into a single export. Controlling team access per venue You can assign team members to the specific sites they work at. A staff member assigned to "Cafe CBD" will not see data for "Restaurant Surry Hills", which keeps each venue's records clean and relevant to the people using them. Managers can be given access to several venues at once. Access is managed from the Team page . Best practice: Give floor staff access only to their home venue and reserve the All Venues view for owners and managers. This keeps dashboards uncluttered for the people doing daily checks. Keeping records audit-ready across sites An environmental health officer or auditor may inspect any of your venues at any time, and enforcement is carried out by local councils, whose specific requirements vary by state and territory. Because each venue holds its own time-stamped records, you can produce evidence for a single site or your whole group in minutes. Under the FSANZ Food Safety Standards (for example Standard 3.2.2 and, where it applies, Standard 3.2.2A), keeping consistent, retrievable records is central to demonstrating compliance. Availability Multi-venue management is available on the Professional and Enterprise plans. See our pricing page for details, explore our multi-venue features , or contact us if you are rolling out across a large group.