Invite staff to FoodSafety HQ by email and assign roles — Staff, Manager or Admin — so everyone has the right access for daily checks, corrective actions and venue management.
To add your team, open the Team page, invite each person by email and choose their role — Staff, Manager or Admin — which controls exactly what they can see and do. Staff started this way set their own password from an invite link, so you never share or set passwords for them. Send an invitation Open the Team page from the sidebar. Enter the person's name and work email and choose a role. Send the invite — they receive an email with a secure link to set their own password and join. The roles explained Staff — perform daily checks and record corrective actions on their assigned venue. The right level for most floor and kitchen team members. Manager — everything Staff can do, plus manage checks, resolve corrective actions and view reports for their venue(s). Admin — full access: manage venues, team, billing and settings across the business. Give people the least access they need to do their job — it keeps your data tidy and your records trustworthy. Assigning people to venues On a multi-venue account, assign each team member to the venue(s) they work at so they only see and act on the right site. Managers and staff see their assigned venues; admins see everything. Changing or removing access You can change someone's role or remove their access at any time from the Team page — for example when a casual finishes up. Their historical check records remain intact for your audit trail. Frequently asked questions Do I set passwords for my staff? No. Invited team members receive a secure link and set their own password, so you never handle their credentials. This is both easier and more secure. What's the difference between Manager and Admin? A Manager runs day-to-day food safety for their venue — checks, corrective actions and reports — while an Admin also controls venues, team, billing and account settings across the whole business. Can one person work across multiple venues? Yes. Assign a team member to as many venues as they work at; they'll be able to record checks and see records for each assigned site. What happens to a staff member's records when I remove them? Removing access stops them signing in, but everything they recorded stays in your history so your audit trail is never broken. Is there a limit on how many people I can invite? Seat limits depend on your plan — check the current inclusions on the pricing page . You can upgrade at any time if you need more seats.