Getting Started with FoodSafety HQ

Set up FoodSafety HQ in minutes: create your account, add a venue, invite staff and start digital temperature, cleaning and allergen checks the same day, aligned with the FSANZ Food Standards Code.

To get started with FoodSafety HQ, create your account, add your first venue, invite your team, then run your first check — most operators are up and running in under ten minutes. FoodSafety HQ is food safety software for Australian hospitality businesses that replaces the paper diary with time-stamped digital records for temperature, cleaning, delivery and allergen checks, so you always have audit-ready evidence for your council or health inspector. The dashboard is the first screen you see after signing in. Before you begin Have these on hand so setup is smooth: Your venue name and street address The email addresses of any staff you want to invite A rough idea of the temperature and cleaning checks you run each day Step 1: Create your account Go to the sign-up page and enter your name, work email and a password. Open the verification email and click the activation link to confirm your account. Sign in — you'll land on your dashboard. Tip: use a shared business email (for example manager@yourvenue.com.au) as the owner account so access isn't tied to one person who might leave. Step 2: Create your first venue After signing in you're prompted to create your first venue . Enter the name and address and save. FoodSafety HQ builds a default set of check items so you're not starting from a blank page. See Setting Up Your First Venue to tune check frequencies, opening hours and temperature limits. Step 3: Invite your team Open the Team page and invite staff by email. Each person gets a link to set their own password, and you choose a role during the invite so everyone sees only what they need. Full detail is in Inviting Team Members & Roles . Step 4: Run your first check You're ready to record real data. A temperature round is a good first task: open the checks screen, enter the reading for each fridge or unit, and save. Every entry is timestamped, and an out-of-range reading automatically prompts a corrective action so nothing slips through. Step 5: Put it on the floor Add FoodSafety HQ to your team's phones so checks are tapped in where the work happens — see Install FoodSafety HQ on Your Phone . From there, your dashboard keeps a live picture of what's done, what's due and what needs attention. Frequently asked questions How long does it take to set up FoodSafety HQ? Most operators create their account, add a venue and run their first check in under ten minutes. Because default check items are created for you, you can start recording the same shift and refine the details later. Do I need any hardware or sensors? No. FoodSafety HQ is software-only — your team taps checks in on a phone using a probe thermometer you already own. There are no sensors or probes to buy or install. Is there a free trial? Yes. New accounts get a 14-day free trial with no credit card required, so you can set up your venue and trial the daily checks before subscribing. Will my data be ready if an inspector visits during setup? Every check you record is timestamped and stored immediately, so even a part-set-up account produces audit-ready records. You can export a report at any time from the reporting screen. Can I change my venue details later? Yes. Venue name, address, check frequencies and opening hours can all be edited any time from the venue's settings. See Setting Up Your First Venue .
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